HEX Living on Finance
Interested in our premium range of garden furniture and outdoor storage but prefer to spread the costs?
Making payment easier, HEX Living has partnered with Novuna Personal Finance* to offer you more payment options, allowing you to purchase HEX Living products and spread the costs with a choice of plans to suit your budget.
*Novuna Personal Finance is available on orders with a minimum spend of £750. Subject to status. Terms and conditions and late fees apply. 18+ UK residents only.
Finance Options
Interest-free (0% APR)
12- or 24-months interest-free
Allowing our customers to spread payments, interest-free on a 12- or 24-month credit term, this option is for orders with a minimum spend of £750. A 10% minimum deposit is required.
Before applying, please read our eligibility criteria.
Classic Credit (5.9% APR)
36- or 48-months interest-bearing
A more traditional finance offering, our classic credit options allow our customers to spread payments over longer credit terms with interest-bearing finance at 5.9% APR. This option is available on orders over £750. A 10% minimum deposit is required.
Before applying, please read our eligibility criteria.
| 0% Finance Representative Example | |
|---|---|
| Purchase Price | £1,499.00 |
| Deposit | £149.90 |
| Amount of Credit | £1,349.10 |
| Total Payment (incl. Deposit) | £1,499.00 |
| Agreement Duration | 24 months |
| Monthly Payment | £56.21 |
| Rate of Interest (Fixed) | 0% |
| Interest | £0.00 |
| Representative 0% APR | |
| 0% Finance Representative Example | |
|---|---|
| Purchase Price | £1,499.00 |
| Deposit | £149.90 |
| Amount of Credit | £1,349.10 |
| Total Payment (incl. Deposit) | £1,587.44 |
| Agreement Duration | 48 months |
| Monthly Payment | £33.07 |
| Rate of Interest (Fixed) | 5.9% |
| Interest | £88.44 |
| Representative 5.9% APR | |
How do I choose to pay by finance?
Simply select the finance option at checkout. If you’re ordering via phone, email, or in person at one of our show sites, the sales representative will be able to add this to your order.
Who is eligible to apply for online finance?
To apply for Novuna Personal Finance, you must be over the age of 18, and be in regular employment working a minimum of 16 hours per week, or in receipt of a pension if you are retired. You must be a resident of the United Kingdom and have lived in the UK for 12 months or more. We are unable to offer finance to any person who does not satisfy the above criteria.
Will a credit check be performed?
Yes. Novuna Personal Finance will conduct a credit check to assess your eligibility and affordability.
Are there limits on how much I can spend?
Novuna Personal Finance is available on products/services from £750. Credit is available for 12, 24, 36 and 48-month term agreements.
What if I would like to cancel/return my order?
Your first step is to contact us directly. Our returns policy can be found on our website and is available here . If you have any questions, you can get in touch with our customer support team on 01889 272056.
My application was declined. Now what?
If your application for finance is declined it is likely because you failed to meet our eligibility criteria. That said, we acknowledge that situations change and just because a previous application has been refused, it doesn’t mean you will be automatically refused in the future. We do suggest however, that you leave at least six months between requests.
How can I make a complaint?
If you are not completely satisfied with any aspect of our service or products you can tell us in the following ways: By email – hello@hexliving.co.uk By phone – 01889 272056 By post in writing – HEX Living c/o Alpha Manufacturing Hixon Limited, Pasturefields Lane, Hixon, Staffordshire, ST18 0PH. You can find full details of our complaints policy here
Are there any hidden fees or charges?
No. There are no hidden fees or charges, nor do we reserve the right to amend a financial agreement once it has been signed. Any late fees or charges as a result of missed payments are clearly explained in the credit agreement. Be sure to read it carefully before signing.